| 1. Q: Are you a manufacturer or a trading company? | A: We are a professional manufacturer of connectors and electric push rods with our own factory and trading company. |
| 2. Q: Do you have a catalogue? | A: Yes, you can contact us online or send an email to get the catalog. |
| 3. Q: Do you have a price list? | A: Of course, we will send you a price list of popular products, but we do not have a price list for all products. Because we have too many types of connectors and we also accept customization, it is difficult to list all the prices. And the price always changes due to material costs and quantities. If you could provide us with a list of all the items needed, we would carefully confirm each one and provide you with specifications and price lists. |
| 4. Q: Can you provide samples? Are the samples free? | A: Yes, we can provide 1-5PCS or more free samples for testing. But you need to pay for the shipping fee. |
| 5. Q: l can't find the product in your catalogue, can you customize this product for me? | A: Our catalog displays most of our products, but not all of them. So, please tell us what products you need and how many you want. If we don't have it, we can also design and make a new mold for your reference. Making a regular mold takes about 35-45 days. |
| 6. Q: Do you accept ODM/OBM? Can you make customized products and customized packing? | A: Yes. We have customized many products and packaging for our clients. There is no problem placing your logo or other information on the packaging. We accept ODM/OBM orders. Welcome to call! |
| 7. Q: How to ship my orders? | A: For small packages, send them by Express, such as DHL, FedEx, UPS, TNT, or EMS. That's a door-to-door service. For big packages, we can send them by Air or by sea. We use a standard export carton. |
| 8. Q: What about your delivery time? | A: Inventory items will be shipped within 1 day, and customized items will be shipped within 7-10 days. |
| 9. Q: How about your company's quality control? | A: We strictly adhere to ISO9001IQC, OQC, and IPQC. QA employees account for 10% of our quality department, and CCD testing is gradually being used in our company. |
| 10. Q: What kind of payment do you accept? | A: We accept T/T, Western Union, and PayPal. |
